Характеристики
Результат проверки: Частичная совместимость
Описание и инструкции
Драйвер ACPIMSFT0101 для Intel(R) Platform Trust Technology (Trusted Platform Module – TPM 2.0).
Компонент TPM 2.0 не поддерживается операционными системами Windows 7/Server 2008 R2. Исключение составляют некоторые системы с UEFI на Windows 7 x64, а также Windows 8 или более поздние версии.
Для того чтобы убрать "Неизвестное устройство" из Диспетчера устройств рекомендуется выполнить одно из следующих действий:
- Зайти в BIOS. Отключить опцию Change TPM (TCM) State, т.е. установить значение Disable.
Название опции может быть другим, например TCG/TPM Support, и зависит от конкретной версии и реализации BIOS.
Сохраните изменения (клавиша F10) и загрузите Windows. - Установить Service Pack 1 (SP1) для Windows 7/Server 2008 R2.
Если после инсталляции SP1 проблема не решена, то необходимо установить дополнительные обновления отдельно (KB2920188).
Данная страница загрузки содержит следующее программное обеспечение:
- Service Pack 1 для 32-х и 64-х битных Windows 7/Server 2008 R2
Размер файлов: 523 Мб. и 890 Мб. - обновления KB2920188.
Размер файлов: 0.890 Мб. и 1.41 Мб.
После окончания инсталляции рекомендуется перезагрузить систему.
Тип материала Сообщения об ошибке
Идентификатор статьи 000006765
Последняя редакция 01.03.2019
В разделе «другие устройства» ОС Windows 7 * диспетчер устройств может показывать множество ошибок на неизвестных устройствах.
Подробнее о устройстве Show ACPIMSFT0101.
Как решить проблему.
| Модель Intel® NUC | Обозревателе |
| D34010WYB, D34010WYK D54250WYB, D54250WYK NUC5i3RYH, NUC5i3RYK NUC5i5RYH, NUC5i5RYK NUC5i7RYH NUC5CPYH, NUC5PPYH NUC5PGYH |
Эта ошибка возникает, когда вы включаете параметр « технология доверия Intel® Platform » на вкладке «Безопасность» в BIOS.
Windows 7 не поддерживает этот параметр, поэтому вы можете отключить его в BIOS. Windows 8,1 * и Windows® 10 поддерживают этот параметр.
NUC5i3MYHE, NUC5i3MYBE
Чтобы устранить неизвестную ошибку устройства, загрузите и установите ОС Windows 7 и Windows Server 2008 R2 с пакетом обновления 1 ( SP1).
Это обновление очистит сообщение об ошибке в диспетчере устройств. Если вам необходимо использовать включенный в комплект TPM, необходимо обновить операционную систему до Windows 8 * или более поздней версии.
Если после установки пакета обновления 1 ошибка продолжает возникать, установите исправление из KB2920188.
Automatically update your drivers
Identify your products and get driver and software updates for your Intel hardware.
Available Downloads
PROC_IO_Win7_32_64_1.1.9.0140.zip
Windows 7, 32-bit*
Windows 7, 64-bit*
Detailed Description
Purpose
Installs the I/O controllers driver version 1.1.9.0140 on Intel® NUCs. This package provides drivers for the following processor features:
UART Host Controller
Not sure if this is the right driver for your Intel® NUC? Run Intel® Driver & Support Assistant to automatically detect updates.
This download is valid for the product(s) listed below.
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