Характеристики
Результат проверки: Частичная совместимость
Описание и инструкции
Драйвер ACPIMSFT0101 для Intel(R) Platform Trust Technology (Trusted Platform Module – TPM 2.0).
Компонент TPM 2.0 не поддерживается операционными системами Windows 7/Server 2008 R2. Исключение составляют некоторые системы с UEFI на Windows 7 x64, а также Windows 8 или более поздние версии.
Для того чтобы убрать "Неизвестное устройство" из Диспетчера устройств рекомендуется выполнить одно из следующих действий:
- Зайти в BIOS. Отключить опцию Change TPM (TCM) State, т.е. установить значение Disable.
Название опции может быть другим, например TCG/TPM Support, и зависит от конкретной версии и реализации BIOS.
Сохраните изменения (клавиша F10) и загрузите Windows. - Установить Service Pack 1 (SP1) для Windows 7/Server 2008 R2.
Если после инсталляции SP1 проблема не решена, то необходимо установить дополнительные обновления отдельно (KB2920188).
Данная страница загрузки содержит следующее программное обеспечение:
- Service Pack 1 для 32-х и 64-х битных Windows 7/Server 2008 R2
Размер файлов: 523 Мб. и 890 Мб. - обновления KB2920188.
Размер файлов: 0.890 Мб. и 1.41 Мб.
После окончания инсталляции рекомендуется перезагрузить систему.
Тип материала Сообщения об ошибке
Идентификатор статьи 000006765
Последняя редакция 01.03.2019
В разделе «другие устройства» ОС Windows 7 * диспетчер устройств может показывать множество ошибок на неизвестных устройствах.
Подробнее о устройстве Show ACPIMSFT0101.
Как решить проблему.
Модель Intel® NUC | Обозревателе |
D34010WYB, D34010WYK D54250WYB, D54250WYK NUC5i3RYH, NUC5i3RYK NUC5i5RYH, NUC5i5RYK NUC5i7RYH NUC5CPYH, NUC5PPYH NUC5PGYH |
Эта ошибка возникает, когда вы включаете параметр « технология доверия Intel® Platform » на вкладке «Безопасность» в BIOS.
Windows 7 не поддерживает этот параметр, поэтому вы можете отключить его в BIOS. Windows 8,1 * и Windows® 10 поддерживают этот параметр.
NUC5i3MYHE, NUC5i3MYBE
Чтобы устранить неизвестную ошибку устройства, загрузите и установите ОС Windows 7 и Windows Server 2008 R2 с пакетом обновления 1 ( SP1).
Это обновление очистит сообщение об ошибке в диспетчере устройств. Если вам необходимо использовать включенный в комплект TPM, необходимо обновить операционную систему до Windows 8 * или более поздней версии.
Если после установки пакета обновления 1 ошибка продолжает возникать, установите исправление из KB2920188.
Automatically update your drivers
Identify your products and get driver and software updates for your Intel hardware.
Available Downloads
PROC_IO_Win7_32_64_1.1.9.0140.zip
Windows 7, 32-bit*
Windows 7, 64-bit*
Detailed Description
Purpose
Installs the I/O controllers driver version 1.1.9.0140 on Intel® NUCs. This package provides drivers for the following processor features:
UART Host Controller
Not sure if this is the right driver for your Intel® NUC? Run Intel® Driver & Support Assistant to automatically detect updates.
This download is valid for the product(s) listed below.
Intel Software License Agreement
The terms of the software license agreement included with any software you download will control your use of the software.
INTEL SOFTWARE LICENSE AGREEMENT
IMPORTANT – READ BEFORE COPYING, INSTALLING OR USING.
Do not use or load this software and any associated materials (collectively,
the "Software") until you have carefully read the following terms and
conditions. By loading or using the Software, you agree to the terms of this
Agreement. If you do not wish to so agree, do not install or use the Software.
LICENSES: Please Note:
– If you are a network administrator, the "Site License" below shall
– If you are an end user, the "Single User License" shall apply to you.
– If you are an original equipment manufacturer (OEM), the "OEM License"
shall apply to you.
SITE LICENSE. You may copy the Software onto your organization’s computers
for your organization’s use, and you may make a reasonable number of
back-up copies of the Software, subject to these conditions:
1. This Software is licensed for use only in conjunction with Intel
component products. Use of the Software in conjunction with non-Intel
component products is not licensed hereunder.
2. You may not copy, modify, rent, sell, distribute or transfer any part
of the Software except as provided in this Agreement, and you agree to
prevent unauthorized copying of the Software.
3. You may not reverse engineer, decompile, or disassemble the Software.
4. You may not sublicense or permit simultaneous use of the Software by
more than one user.
5. The Software may include portions offered on terms in addition to those
set out here, as set out in a license accompanying those portions.
SINGLE USER LICENSE. You may copy the Software onto a single computer for
your personal, noncommercial use, and you may make one back-up copy of the
Software, subject to these conditions:
1. This Software is licensed for use only in conjunction with Intel
component products. Use of the Software in conjunction with non-Intel
component products is not licensed hereunder.
2. You may not copy, modify, rent, sell, distribute or transfer any part
of the Software except as provided in this Agreement, and you agree to
prevent unauthorized copying of the Software.
3. You may not reverse engineer, decompile, or disassemble the Software.
4. You may not sublicense or permit simultaneous use of the Software by
more than one user.
5. The Software may include portions offered on terms in addition to those
set out here, as set out in a license accompanying those portions.
OEM LICENSE: You may reproduce and distribute the Software only as an
integral part of or incorporated in Your product or as a standalone
Software maintenance update for existing end users of Your products,
excluding any other standalone products, subject to these conditions:
1. This Software is licensed for use only in conjunction with Intel
component products. Use of the Software in conjunction with non-Intel
component products is not licensed hereunder.
2. You may not copy, modify, rent, sell, distribute or transfer any part
of the Software except as provided in this Agreement, and you agree to
prevent unauthorized copying of the Software.
3. You may not reverse engineer, decompile, or disassemble the Software.
4. You may only distribute the Software to your customers pursuant to a
written license agreement. Such license agreement may be a "break-the-
seal" license agreement. At a minimum such license shall safeguard
Intel’s ownership rights to the Software.
5. The Software may include portions offered on terms in addition to those
set out here, as set out in a license accompanying those portions.
NO OTHER RIGHTS. No rights or licenses are granted by Intel to You, expressly
or by implication, with respect to any proprietary information or patent,
copyright, mask work, trademark, trade secret, or other intellectual property
right owned or controlled by Intel, except as expressly provided in this
OWNERSHIP OF SOFTWARE AND COPYRIGHTS. Title to all copies of the Software
remains with Intel or its suppliers. The Software is copyrighted and
protected by the laws of the United States and other countries, and
international treaty provisions. You may not remove any copyright notices
from the Software. Intel may make changes to the Software, or to items
referenced therein, at any time without notice, but is not obligated to
support or update the Software. Except as otherwise expressly provided, Intel
grants no express or implied right under Intel patents, copyrights,
trademarks, or other intellectual property rights. You may transfer the
Software only if the recipient agrees to be fully bound by these terms and if
you retain no copies of the Software.
LIMITED MEDIA WARRANTY. If the Software has been delivered by Intel on
physical media, Intel warrants the media to be free from material physical
defects for a period of ninety days after delivery by Intel. If such a defect
is found, return the media to Intel for replacement or alternate delivery of
the Software as Intel may select.
EXCLUSION OF OTHER WARRANTIES. EXCEPT AS PROVIDED ABOVE, THE SOFTWARE IS
PROVIDED "AS IS" WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND
INCLUDING WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT, OR FITNESS FOR A
PARTICULAR PURPOSE. Intel does not warrant or assume responsibility for the
accuracy or completeness of any information, text, graphics, links or other
items contained within the Software.
LIMITATION OF LIABILITY. IN NO EVENT SHALL INTEL OR ITS SUPPLIERS BE LIABLE
FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, LOST PROFITS,
BUSINESS INTERRUPTION, OR LOST INFORMATION) ARISING OUT OF THE USE OF OR
INABILITY TO USE THE SOFTWARE, EVEN IF INTEL HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS PROHIBIT EXCLUSION OR
LIMITATION OF LIABILITY FOR IMPLIED WARRANTIES OR CONSEQUENTIAL OR INCIDENTAL
DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE
OTHER LEGAL RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.
TERMINATION OF THIS AGREEMENT. Intel may terminate this Agreement at any time
if you violate its terms. Upon termination, you will immediately destroy the
Software or return all copies of the Software to Intel.
APPLICABLE LAWS. Claims arising under this Agreement shall be governed by the
laws of California, excluding its principles of conflict of laws and the
United Nations Convention on Contracts for the Sale of Goods. You may not
export the Software in violation of applicable export laws and regulations.
Intel is not obligated under any other agreements unless they are in writing
and signed by an authorized representative of Intel.
GOVERNMENT RESTRICTED RIGHTS. The Software is provided with "RESTRICTED
RIGHTS." Use, duplication, or disclosure by the Government is subject to
restrictions as set forth in FAR52.227-14 and DFAR252.227-7013 et seq. or its
successor. Use of the Software by the Government constitutes acknowledgment
of Intel’s proprietary rights therein. Contractor or Manufacturer is Intel
2200 Mission College Blvd., Santa Clara, CA 95052.
Your file download has started. If your download did not start, please click here to initiate again.